Effective June 5, 2016, applicants and/or authorized representatives can collect their passports from the 5 Visa Application Centers located in New Delhi, Mumbai, Kolkata, Chennai, and Hyderabad on Sundays from 1 p.m. to 5 p.m. This is in addition to the regular schedule. The passport should be collected within 14 calendar days. This information can be found here.
In October 2015, we had reported on the procedure to collect a passport from U.S. Embassy / Consulates in India in the event that the applicant was unable to collect the passport within 14 calendar days from one of the 11 Visa Application Centers, or within 7 working days from the 22 Blue Dart locations. This article can also be found here.